FAQs

Frequently Asked Questions:

Q: How long does it take to have a custom item made?

A: Custom orders will vary in time depending on current backlog of work and complexity of the design.  On a good day for a fairly simple order, a custom job could take 1-2 weeks.  During the holidays these estimates could be a week or two longer.

Q: What if I don't see my size?

A: Reach out to us, we still may be able to accommodate.    

 

Q: Do you repair jewelry?

A: At this time Rose Metals only repairs jewelry made in house.  We cannot take on repairs of custom work done elsewhere. 

 

Q: What shows will you be attending?

A: A list of the shows we will be attending can be found on the events page.

 

Q: What kind of shipping do you offer?

A: I ship all items by small flat rate priority so that they are covered with insurance and have a 1-2 day delivery, depending on your location.